Sprout Social Announces Third Quarter 2020 Financial Results Above Guidance Range

Sprout Social Announces Third Quarter 2020 Financial Results Above Guidance Range




Sprout Social Announces Third Quarter 2020 Financial Results Above Guidance Range

Raises 2020 Guidance
Third Quarter Total Revenue of $33.7 Million
25,556 Customers as of September 30, 2020

CHICAGO, Nov. 09, 2020 (GLOBE NEWSWIRE) — Sprout Social, Inc. (“Sprout Social”, the “Company”) (Nasdaq: SPT), an industry-leading provider of cloud-based social media management software, today announced financial results for its third quarter ended September 30, 2020.

“We had a breakout quarter with record net new customer additions and record net new ARR,” said Justyn Howard, Sprout Social’s CEO and co-founder. “We’re also pleased to report new technology integrations and the successful expansion of multiple partner relationships. Social is more mission critical than at any point in our history. Our expanding value proposition combined with rapidly emerging tailwinds to our market position Sprout Social for even greater success in the quarters and years to come.”

“I am incredibly grateful to our employees, our customers and our partners for their ongoing commitment to success.”

Third Quarter 2020 Financial Highlights

Revenue

  • Total revenue was $33.7 million, up 27% compared to the third quarter of 2019.
  • Organic revenue (excluding the impact of legacy Simply Measured revenue) was up 34% compared to the third quarter of 2019.
  • Total ARR was $141.9 million, up 30% compared to the third quarter of 2019.
  • Organic ARR was $140.6 million, up 35% compared to the third quarter of 2019.

Operating Loss

  • GAAP operating loss was ($6.9) million, compared to ($5.1) million in the third quarter of 2019.
  • Non-GAAP operating loss was ($4.4) million, compared to ($5.1) million in the third quarter of 2019.

Net Loss

  • GAAP net loss was ($7.0) million, compared to ($5.0) million in the third quarter of 2019.
  • Non-GAAP net loss was ($4.4) million, compared to ($5.0) million in the third quarter of 2019.
  • GAAP net loss per share was ($0.13) based on 51.9 million weighted-average shares of common stock outstanding, compared to ($0.30) based on 16.9 million weighted-average shares of common stock outstanding in the third quarter of 2019.
  • Non-GAAP net loss per share was ($0.09) based on 51.9 million weighted-average shares of common stock outstanding, compared to ($0.30) based on 16.9 million weighted-average shares of common stock outstanding in the third quarter of 2019.

Cash

  • Cash and equivalents and marketable securities totaled $167.3 million as of September 30, 2020, up from $129.5 million as of June 30, 2020.
  • Net cash used by operating activities was ($2.6) million, compared to ($3.3) million in the third quarter of 2019.
  • Free cash flow was ($4.0) million, compared to ($3.4) million in the third quarter of 2019.

See “Customer Metrics” and “Use of Non-GAAP Financial Measures” below for how Sprout Social defines total ARR, organic ARR, non-GAAP operating loss, non-GAAP net loss, non-GAAP net loss per share and free cash flow and the financial tables that accompany this release for reconciliations of these measures to their closest comparable GAAP measures.

Customer Metrics

  • Grew number of customers to 25,556 as of September 30, 2020, up from 24,356 customers as of June 30, 2020, and up from 23,066 customers as of September 30, 2019.
  • Grew number of customers contributing over $10,000 in ARR to 2,790 customers as of September 30, 2020, up 42% compared to September 30, 2019.

Recent Customer Highlights

  • During the third quarter, we had the opportunity to help new customer brands like Electronic Arts, Discover, Taco Bell, The Cleveland Cavaliers, Sony, Nikon, and Purdue University. We executed growth deals with great brands like Lowe’s, Cummins and Manpower Group.

Recent Technology Integration and Partner Announcements

Sprout Social recently:

  • Rolled out a first-of-its-kind integration with Glassdoor to align corporate and employer brand strategy across social media [press release].
  • Deepened our CRM capabilities and announced new integrations with Microsoft Dynamics 365 [press release] and Salesforce that enhance existing integrations with Hubspot and Zendesk.
  • Announced that we are rolling out an Instagram messaging beta utilizing Facebook’s Messenger API [announcement].
  • Expanded Reddit Listening capabilities, enabling more powerful conversation data from Reddit communities.
  • Launched a new Slack integration beta for our customers, enabling them to enhance notifications for approval and task workflows.
  • Launched Twitter Pro Media Video integration, enabling customers to post longer videos through the platform.

Business Awards

Sprout Social was recently:

  • Recognized as one of Fortune’s 100 Best Small and Medium Workplaces in 2020 [press release].
  • Recognized as one of Fortune’s 25 Best Small and Medium Workplaces for Women.
  • Selected as a recipient of the 2020 Tech Cares award from TrustRadius, awarded to tech companies that have gone above and beyond to support their clients and communities in 2020 and during the COVID-19 pandemic.
  • Named a Category Leader on GetApp’s 2020 Reputation Management Software list.

Fourth Quarter and Updated 2020 Financial Outlook

For the fourth quarter of 2020, the Company currently expects:

  • Total revenue between $35.8 and $35.9 million, or overall growth of 27%. We expect that our organic growth rate will exceed our reported growth rate by a mid single digit percentage point range.
  • Non-GAAP operating loss between ($6) million and ($5.5) million.
  • Non-GAAP net loss per share of between ($0.11) and ($0.10) based on approximately 53.1 million weighted average basic shares of common stock outstanding.

“We delivered strong results that underscore the attractiveness of our business model,” said Joe Del Preto, CFO. “We’re pleased to raise our expectations for 2020 and we continue to make smart, targeted investments that we believe will deliver durable long term growth.”

For the full year 2020, the Company is raising and narrowing guidance to reflect the following:

  • Total revenue between $131.4 to $131.5 million, or overall growth of 28%. We expect organic growth of approximately 35%.
  • Non-GAAP operating loss between ($23.6) and ($23.1) million.
  • Non-GAAP net loss per share of between ($0.45) and ($0.44) based on approximately 51.8 million weighted average basic shares of common stock outstanding.

The Company’s fourth quarter and 2020 financial outlook is based on a number of assumptions that are subject to change and many of which are outside the Company’s control, including the impact of COVID-19 on our financial performance and customer demand. If actual results vary from these assumptions, the Company’s expectations may change. There can be no assurance that the Company will achieve these results.

The Company does not provide guidance for operating loss, the most directly comparable GAAP measure to non-GAAP operating loss, or net loss per share, the most directly comparable GAAP measure to non-GAAP net loss per share, and similarly cannot provide a reconciliation between its forecasted non-GAAP operating loss and non-GAAP net loss per share and these comparable GAAP measures without unreasonable effort due to the unavailability of reliable estimates for certain items. These items are not within the Company’s control and may vary greatly between periods and could significantly impact future financial results.

Conference Call Information

Sprout Social will host a conference call and webcast scheduled at 4:00 p.m. Central Time (5:00 p.m. Eastern Time) today, November 9, 2020 to discuss financial results and business highlights. The conference call can be accessed by dialing (877) 658-9099 from the United States and Canada or (602) 563-8734 internationally with conference ID 8993855. The live webcast of the conference call can be accessed from Sprout Social’s investor relations website at http://investors.sproutsocial.com.

Following the completion of the call through 8:00 p.m. Eastern Time on November 16, 2020, a telephone replay will be available by dialing (855) 859-2056 from the United States and Canada or (404) 537-3406 internationally with conference ID 8993855. A webcast replay will also be available at http://investors.sproutsocial.com for 12 months.

About Sprout Social

Sprout Social offers deep social media listening and analytics, social management, customer care, and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s suite of solutions supports every aspect of a cohesive social program and enables organizations of all sizes to extend their reach, amplify their brand and create the kind of real connection with their consumers that drives their businesses forward. Headquartered in Chicago, Sprout operates across major social and digital platforms, including Twitter, Facebook, Instagram, Pinterest, LinkedIn and Google.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “outlook,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “strategy,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These statements may relate to the impact on our business and the businesses of our prospective and existing customers of the COVID-19 pandemic, our market size and growth strategy, our estimated and projected costs, margins, revenue, expenditures and customer and financial growth rates, our Q4 and 2020 financial outlook, our plans and objectives for future operations, growth, initiatives or strategies. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. These assumptions, uncertainties and risks include that, among others, the effects of the COVID-19 pandemic and the governmental actions taken to combat the pandemic may materially affect how we and our customers operate our businesses, and the duration and extent to which this threatens our future results of operations and overall financial performance remains uncertain, any decline in new customers, renewals or upgrades, our limited operating history makes it difficult to evaluate our prospects and future results of operations, we operate in competitive markets, we may not be able to sustain our revenue growth rate in the future, our business would be harmed by any significant interruptions, delays or outages in services from our platform or certain social media platforms, changing regulations relating to privacy, information security and data protection could increase our costs, affect or limit how we collect and use personal information and harm our brand, and a cybersecurity-related attack, significant data breach or disruption of the information technology systems or networks could negatively affect our business. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the SEC on February 28, 2020, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2020 filed with the SEC on May 7, 2020, our Quarterly Report on Form 10-Q for the quarter ended June 30, 2020 filed with the SEC on August 6, 2020, and our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020 to be filed with the SEC, as well as any other future quarterly and current reports that we file with the SEC. Moreover, you should interpret many of the risks identified in those reports as being heightened as a result of the ongoing and numerous adverse impacts of the COVID-19 pandemic. Forward-looking statements speak only as of the date the statements are made and are based on information available to Sprout Social at the time those statements are made and/or management’s good faith belief as of that time with respect to future events. Sprout Social assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Use of Non-GAAP Financial Measures

We have provided in this press release certain financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Our management uses these non-GAAP financial measures internally in analyzing our financial results and believes that use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable financial measures prepared in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. A reconciliation of our historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review these reconciliations.

Non-GAAP operating loss. We define non-GAAP operating loss as GAAP loss from operations, excluding stock-based compensation expense. We believe non-GAAP operating loss provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation, which is often unrelated to overall operating performance, particularly given the impact of stock-based compensation expense recognized after the completion of our December 2019 IPO.

Non-GAAP net loss. We define non-GAAP net loss as GAAP net loss and comprehensive loss, excluding stock-based compensation expense. We believe non-GAAP net loss provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, which is often unrelated to overall operating performance, particularly given the impact of stock-based compensation expense recognized after the completion of our December 2019 IPO.

Non-GAAP net loss per share. We define non-GAAP net loss per share as GAAP net loss per share attributable to common shareholders, basic and diluted, excluding stock-based compensation expense. We believe non-GAAP net loss per share provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, which is often unrelated to overall operating performance, particularly given the impact of stock-based compensation expense recognized after the completion of our December 2019 IPO.

Free cash flow. We define free cash flow as net cash used in operating activities less purchases of property and equipment. Free cash flow does not reflect our future contractual obligations or represent the total increase or decrease in our cash balance for a given period. We believe free cash flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash used in our core operations that, after purchases of property and equipment, is not available for strategic initiatives.

Free cash flow margin. We define free cash flow margin as free cash flow as a percentage of revenue.

Customer Metrics

Number of customers. We define a customer as a unique account, multiple accounts containing a common non-personal email domain or multiple accounts governed by a single agreement. Number of customers excludes customers exclusively using legacy products obtained through the acquisition of Simply Measured. We believe that the number of customers using our platform is an indicator not only of our market penetration, but also of our potential for future growth as our customers often expand their adoption of our platform over time based on an increased awareness of the value of our platform and products.

Number of customers contributing more than $10,000 in ARR. We define number of customers contributing more than $10,000 in ARR as those on a paid subscription plan that had more than $10,000 in ARR as of a period end. We view the number of customers that contribute more than $10,000 in ARR as a measure of our ability to scale with our customers and attract larger organizations. We believe this represents potential for future growth, including expanding within our current customer base.

Total annual recurring revenue (“total ARR”). We define total ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period. We believe total ARR is an indicator of the scale of our entire platform while mitigating fluctuations due to seasonality and contract term.

Organic ARR. We define organic ARR as total ARR excluding the impact of recurring revenue generated from legacy Simply Measured products. We believe organic ARR is an indicator of the scale and visibility of our core platform while mitigating fluctuations due to seasonality and contract term.

Availability of Information on Sprout Social’s Website and Social Media Profiles

Investors and others should note that Sprout Social routinely announces material information to investors and the marketplace using SEC filings, press releases, public conference calls, webcasts and the Sprout Social Investors website. We also intend to use the social media profiles listed below as a means of disclosing information about us to our customers, investors and the public. While not all of the information that the Company posts to the Sprout Social Investors website or to social media profiles is of a material nature, some information could be deemed to be material. Accordingly, the Company encourages investors, the media, and others interested in Sprout Social to review the information that it shares at the Investors link located at the bottom of the page on www.sproutsocial.com and to regularly follow our social media profiles. Users may automatically receive email alerts and other information about Sprout Social when enrolling an email address by visiting “Email Alerts” in the “Shareholder Services” section of Sprout Social’s Investor website at https://investors.sproutsocial.com/.

Social Media Profiles:
www.twitter.com/SproutSocial
www.facebook.com/SproutSocialInc
www.linkedin.com/company/sprout-social-inc-/
www.instagram.com/sproutsocial

Sprout Social, Inc.
Consolidated Statements of Operations and Comprehensive Loss (Unaudited)
(in thousands, except share and per share data)
       
  Three Months Ended September 30,
    2020       2019  
Revenue      
Subscription $ 33,370     $ 26,284  
Professional services and other   296       137  
Total revenue   33,666       26,421  
Cost of revenue(1)      
Subscription   8,588       7,144  
Professional services and other   186       85  
Total cost of revenue   8,774       7,229  
Gross profit   24,892       19,192  
Operating expenses      
Research and development(1)   7,693       6,361  
Sales and marketing(1)   14,774       11,894  
General and administrative(1)   9,346       6,056  
Total operating expenses   31,813       24,311  
Loss from operations   (6,921 )     (5,119 )
Interest expense   (94 )     (70 )
Interest income   50       61  
Other income   19       108  
Loss before income taxes   (6,946 )     (5,020 )
Income tax expense   51       19  
Net loss and comprehensive loss $ (6,997 )   $ (5,039 )
Net loss per share attributable to common shareholders, basic and diluted $ (0.13 )   $ (0.30 )
Weighted-average shares outstanding used to compute net loss per share, basic and diluted   51,910,517       16,948,809  
       
(1) Includes stock-based compensation expense as follows:      
       
  Three Months Ended September 30,
    2020       2019  
Cost of revenue $ 153     $  
Research and development   509        
Sales and marketing   667        
General and administrative   1,231       65  
Total stock-based compensation expense $ 2,560     $ 65  

Sprout Social, Inc.
Consolidated Statements of Operations and Comprehensive Loss (Unaudited)
(in thousands, except share and per share data)
       
  Nine Months Ended September 30,
    2020       2019  
Revenue      
Subscription $ 94,889     $ 74,285  
Professional services and other   714       278  
Total revenue   95,603       74,563  
Cost of revenue(1)      
Subscription   24,852       19,113  
Professional services and other   450       175  
Total cost of revenue   25,302       19,288  
Gross profit   70,301       55,275  
Operating expenses      
Research and development(1)   22,686       19,137  
Sales and marketing(1)   42,852       34,074  
General and administrative(1)   30,970       23,417  
Total operating expenses   96,508       76,628  
Loss from operations   (26,207 )     (21,353 )
Interest expense   (285 )     (199 )
Interest income   563       256  
Other income   222       388  
Loss before income taxes   (25,707 )     (20,908 )
Income tax expense   72       49  
Net loss and comprehensive loss $ (25,779 )   $ (20,957 )
Net loss per share attributable to common shareholders, basic and diluted $ (0.51 )   $ (1.25 )
Weighted-average shares outstanding used to compute net loss per share, basic and diluted   50,777,222       16,829,622  
       
(1) Includes stock-based compensation expense as follows:      
       
  Nine Months Ended September 30,
    2020       2019  
Cost of revenue $ 617     $  
Research and development   1,443        
Sales and marketing   1,833        
General and administrative   4,670       5,363  
Total stock-based compensation expense $ 8,563     $ 5,363  

Sprout Social, Inc.
Consolidated Balance Sheets (Unaudited)
(in thousands, except share and per share data)
       
   
  September 30, 2020   December 31, 2019
Assets      
Current assets      
Cash and cash equivalents $ 117,778     $ 135,310  
Marketable securities   49,494        
Accounts receivable, net of allowances of $1,687 and $706 at
September 30, 2020 and December 31, 2019, respectively
  14,406       11,099  
Deferred Commissions   7,456       5,574  
Prepaid expenses and other assets   4,565       5,050  
Total current assets   193,699       157,033  
Property and equipment, net   14,243       13,529  
Deferred commissions, net of current portion   7,199       5,505  
Operating lease, right-of-use asset   10,274       5,618  
Goodwill   2,299       2,299  
Intangible assets, net   4,413       5,482  
Other assets, net   125       125  
Total assets $ 232,252     $ 189,591  
Liabilities and Stockholders’ Equity      
Current liabilities      
Accounts payable $ 2,037     $ 2,049  
Deferred revenue   37,258       29,566  
Operating lease liability   1,904       2,331  
Accrued wages and payroll related benefits   4,900       4,053  
Accrued expenses and other   5,555       5,057  
Total current liabilities   51,654       43,056  
Deferred revenue, net of current portion   239       209  
Operating lease liability, net of current portion   23,744       18,196  
Total liabilities   75,637       61,461  
       
Stockholders’ equity      
       
Class A common stock, par value $0.0001 per share;
1,000,000,000 shares authorized; 46,122,094 and 43,322,590
shares issued and outstanding at September 30, 2020, respectively;
41,714,870 and 39,041,065 shares issued and outstanding, at
December 31, 2019, respectively
  4       4  
Class B common stock, par value $0.0001 per share;
25,000,000 shares authorized; 9,721,627 and 9,568,249
shares issued and outstanding at September 30, 2020, respectively;
9,803,933 shares issued and outstanding at December 31,
2019
  1       1  
Additional paid-in capital   324,682       263,943  
Treasury stock, at cost   (26,905 )     (20,430 )
Accumulated deficit   (141,167 )     (115,388 )
Total stockholders’ equity   156,615       128,130  
Total liabilities and stockholders’ equity $ 232,252     $ 189,591  

Sprout Social, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
       
  Three Months Ended September 30,
    2020       2019  
Cash flows from operating activities      
Net loss $ (6,997 )   $ (5,039 )
Adjustments to reconcile net loss to net cash (used in) operating activities      
Depreciation of property and equipment   686       696  
Amortization of line of credit issuance costs   53       51  
Amortization of premium on investments   177        
Amortization of acquired intangible assets   357       385  
Amortization of deferred commissions   1,998       1,254  
Amortization of right-of-use operating lease asset   224       224  
Stock-based compensation expense   2,560       65  
Provision for accounts receivable allowances   542       490  
Changes in operating assets and liabilities      
Accounts receivable   (860 )     (1,555 )
Prepaid expenses and other current assets   (468 )     36  
Deferred commissions   (3,571 )     (2,174 )
Accounts payable and accrued expenses   (229 )     327  
Deferred revenue   2,031       2,249  
Lease liabilities   864       (281 )
Net cash (used in) operating activities   (2,633 )     (3,272 )
Cash flows from investing activities      
Purchases of property and equipment   (1,408 )     (169 )
Net cash (used in) investing activities   (1,408 )     (169 )
Cash flows from financing activities      
Proceeds from follow-on offering of common stock, net of underwriters’
discounts and commissions
  42,127        
Payments for line of credit issuance costs   8        
Proceeds from exercise of stock options   82       17  
Employee taxes paid related to the net share settlement of stock-based awards         (1,798 )
Payments of deferred offering costs   (190 )     (1,022 )
Net cash provided by (used in) financing activities   42,027       (2,803 )
Net increase (decrease) in cash and cash equivalents   37,986       (6,244 )
Cash and cash equivalents      
Beginning of period   79,792       18,844  
End of period $ 117,778     $ 12,600  

Sprout Social, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
       
  Nine Months Ended September 30,
    2020       2019  
Cash flows from operating activities      
Net loss $ (25,779 )   $ (20,957 )
Adjustments to reconcile net loss to net cash (used in) operating activities      
Depreciation of property and equipment   2,120       2,031  
Amortization of line of credit issuance costs   171       149  
Amortization of premium on investments   228        
Amortization of acquired intangible assets   1,070       1,156  
Amortization of deferred commissions   5,412       3,380  
Amortization of right-of-use operating lease asset   911       811  
Stock-based compensation expense   8,563       5,363  
Provision for accounts receivable allowances   1,882       1,175  
Changes in operating assets and liabilities      
Accounts receivable   (5,190 )     (912 )
Prepaid expenses and other current assets   339       (840 )
Deferred commissions   (8,988 )     (4,922 )
Accounts payable and accrued expenses   713       (333 )
Deferred revenue   7,721       5,097  
Lease liabilities   (351 )     (910 )
Net cash (used in) operating activities   (11,178 )     (9,712 )
Cash flows from investing activities      
Purchases of property and equipment   (2,216 )     (544 )
Purchases of marketable securities   (49,722 )      
Net cash (used in) investing activities   (51,938 )     (544 )
Cash flows from financing activities      
Proceeds from underwriters’ purchase of over-allotment shares, related to the
Company’s initial public offering, net of underwriters’ discounts and
commissions
  9,954        
Proceeds from follow-on offering of common stock, net of underwriters’
discounts and commissions
  42,127        
Payments for line of credit issuance costs   (118 )     (47 )
Proceeds from exercise of stock options   362       62  
Employee taxes paid related to the net share settlement of stock-based awards   (6,335 )     (1,798 )
Payments of deferred offering costs   (406 )     (1,551 )
Net cash provided by (used in) financing activities   45,584       (3,334 )
Net (decrease) in cash and cash equivalents   (17,532 )     (13,590 )
Cash and cash equivalents      
Beginning of period   135,310       26,190  
End of period $ 117,778     $ 12,600  

The following schedule reflects our non-GAAP financial measures and reconciles our non-GAAP financial measures to the related GAAP financial measures (in thousands, except per share data):

Summary of Non-GAAP Financial Measures              
               
  Three Months Ended September 30,   Nine Months Ended September 30,
    2020       2019       2020       2019  
               
Non-GAAP operating loss $ (4,361 )   $ (5,054 )   $ (17,644 )   $ (15,990 )
Non-GAAP net loss   (4,437 )     (4,974 )     (17,216 )     (15,594 )
Non-GAAP net loss per share   (0.09 )     (0.30 )     (0.34 )     (0.93 )
Free cash flow $ (4,041 )   $ (3,441 )   $ (13,394 )   $ (10,256 )
               
Reconciliation of Non-GAAP Financial Measures              
               
  Three Months Ended September 30,   Nine Months Ended September 30,
    2020       2019       2020       2019  
Reconciliation of Non-GAAP operating loss              
Loss from operations $ (6,921 )   $ (5,119 )   $ (26,207 )   $ (21,353 )
Stock-based compensation expense   2,560       65       8,563       5,363  
Non-GAAP operating loss $ (4,361 )   $ (5,054 )   $ (17,644 )   $ (15,990 )
               
Reconciliation of Non-GAAP net loss              
Net loss and comprehensive loss $ (6,997 )   $ (5,039 )   $ (25,779 )   $ (20,957 )
Stock-based compensation expense   2,560       65       8,563       5,363  
Non-GAAP net loss $ (4,437 )   $ (4,974 )   $ (17,216 )   $ (15,594 )
               
Reconciliation of Non-GAAP net loss per share              
Net loss per share attributable to common shareholders, basic and diluted $ (0.13 )   $ (0.30 )   $ (0.51 )   $ (1.25 )
Stock-based compensation expense per share (*)   0.04             0.17       0.32  
Non-GAAP net loss per share $ (0.09 )   $ (0.30 )   $ (0.34 )   $ (0.93 )
               
Reconciliation of free cash flow              
Net cash (used in) operating activities $ (2,633 )   $ (3,272 )   $ (11,178 )   $ (9,712 )
Purchases of property and equipment   (1,408 )     (169 )     (2,216 )     (544 )
Free cash flow $ (4,041 )   $ (3,441 )   $ (13,394 )   $ (10,256 )

(*) Value for the three months ended September 30, 2020, has been rounded down for presentation purposes to equal the difference between the calculated GAAP net loss per share and calculated Non-GAAP net loss per share.

Contact

Media:
Kristin Johnson
Email: kristin@sproutsocial.com
Phone: (312) 281-2073

Investors:
Jason Rechel
Email: jason.rechel@sproutsocial.com
Phone: (312) 528-9166